Sales Operations Specialist

Sales and Product Support:

• Act as the primary point of contact for the Sales team, addressing their inquiries and resolving issues promptly.
• Assist in the development and execution of sales strategies and initiatives.
• Provide analytical support by generating and analyzing sales reports and performance metrics.
• Collaborate with the Product team to streamline product-related issues and processes and ensure timely communication between teams.

Project Management:

• Oversee the planning, execution, and completion of various sales and operational projects.
• Develop project timelines, set milestones, and manage resources to ensure projects are delivered on schedule and within scope.
• Track and report on project progress, making adjustments as necessary to meet deadlines and objectives.

Process Optimization:

• Identify and implement process improvements to enhance the efficiency and effectiveness of sales operations.
• Communication and Coordination:
• Maintain clear and effective communication with Sales, Product, and other relevant teams to ensure seamless collaboration.
• Manage and prioritize incoming requests from various stakeholders, ensuring timely and accurate responses.

Qualifications:

• Bachelor’s degree in Industrial Engineering / Economics or a related field.
• 3+ years of experience in sales operations, project management, commercial excellence, business operations or a related role.
• Proven track record of managing multiple projects and tasks simultaneously with excellent organizational skills.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Detail-oriented and meticulous, focusing on accuracy and quality in all aspects of work.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).